In the digital age, organizations have experienced significant advancements in work practices due to the increasing adoption of modern software. Process automation is one of the most important transformations, as it enhances efficiency, reduces errors, and accelerates task completion by converting manual procedures into intelligent digital systems. Concept of Process Automation Process automation refers to the use of software and digital technologies to perform repetitive and routine tasks with minimal human intervention. These technologies include enterprise management systems, business automation software, artificial intelligence, and data analytics tools. Importance of Process Automation in Organizations Process automation provides several key benefits, including: 1. Increased operational efficiency by saving time and effort. 2. Reduction of human errors and improved accuracy. 3. Lower operational costs in the long term. 4. Enhanced service quality and higher user satisfaction.