Many institutions are seeking at the present time to take advantage of the
principles of total quality management which denotes the creation of a particular
culture of outstanding performance by which managers
and staff work continuously and diligently to fulfil the expectations of the
beneficiaries, and by which, moreover, the work is correctly performed from the
outset aiming to attain the best achievement with better quality, high
efficiency, and in the shortest time possible. As the stories of the Quran is
characterized by realism and make use of these stories as models in real life, the
purpose of this study is to deduce the most comprehensive quality management
principles which the Quranic stories encompass; and particularly from the story
of Dhul-Qarnayn. And this can be achieved through presenting practical
examples that can be interpreted as prove of the vitality of the commitment
to the principles of total quality management in promoting success, power and
empowerment. The study presents a number of such principles which good to
follow by each individual, institution, or body that aims to promote and adopt
these principles.
Written by Assistant Lecturer Amer Muhammad Khalaf
Medical Instrumentation Techniques Engineering Department