Artificial Intelligence is considered one of the most important modern technologies that has significantly contributed to improving quality across various fields. AI systems rely on analyzing big data with high accuracy, which helps organizations detect errors, reduce waste, and enhance operational efficiency. AI is also used in quality monitoring through intelligent systems that continuously track performance and provide accurate predictions of potential problems before they occur. In industrial and service sectors, AI has improved the quality of products and services through automation and data-driven decision-making. In addition, artificial intelligence enhances customer satisfaction by personalizing services and improving user experience. Therefore, AI has become an effective tool for achieving high-quality standards and sustainability in modern organizations.