The banking sector is undergoing rapid transformation due to advancements in information and communication technologies, prompting traditional banks to embrace digital transformation and rely on automation technologies in delivering their services. This transformation aims to improve the efficiency of banking operations and keep pace with customer demands in a changing economic environment. Banking automation contributes to the rapid and accurate completion of various processes, such as account management, financial transfers, bill payments, and loan disbursement, leading to reduced operational costs and minimizing human error. Digital banks also enable 24/7 service delivery through electronic applications and platforms, enhancing customer satisfaction and increasing trust in banking institutions. Digital transformation also helps expand financial inclusion by enabling wider segments of society to easily access banking services, particularly in remote areas. Despite the challenges related to technological infrastructure and information security, the digital transformation of traditional banks through automation technologies is a crucial step to ensuring sustainability and competitiveness in the banking sector